Terms & Conditions

1) Eligibility & Account

• You must be at least the age of majority in your jurisdiction to purchase.
• If you create an account, you are responsible for maintaining the confidentiality of your login and for all activities under your account.
• We may refuse service, close accounts, or cancel orders in our sole discretion.

2) Orders, Pricing & Taxes

• All orders are offers to buy Products. We may accept or reject any order after receipt (e.g., due to stock, pricing error, suspected fraud).
• Prices, promotions, and availability are subject to change without notice. Displayed prices may exclude shipping, handling, taxes, customs or duties unless stated otherwise.
• You are responsible for applicable taxes/duties. If a pricing or availability error occurs, we may cancel and refund the order.

3) Shipping, Risk of Loss & Delivery

We ship via selected carriers. Delivery timeframes shown at checkout are estimates only. Title and risk of loss pass to you upon our delivery to the carrier. Please inspect packages on arrival and contact us promptly about any issues.

4) Returns, Refunds & Exchanges

We want you to be satisfied. Where a money-back guarantee or return window is advertised on a Product page, those specific terms control for that Product. Unless otherwise stated:

• Contact support for an RMA before sending anything back.
• Return shipping is your responsibility unless the item is defective or we shipped in error.
• Refunds are issued to the original payment method after we receive and verify returned items. Shipping/handling are generally non-refundable.

* Results vary by individual. See product page for any specific guarantee (e.g., a 10-day satisfaction window) and conditions (minimum remaining product, packaging, etc.).

5) Health & Medical Disclaimer

• Information on this site is for educational purposes only and is not medical advice. Products are not intended to diagnose, treat, cure, or prevent any disease.
• Consult a qualified healthcare professional before use, especially if you have a medical condition, take medication, or are pregnant or nursing.
• Discontinue use and seek medical help if you experience adverse reactions.

6) Intellectual Property & License

All content on the site (text, graphics, logos, images, video, code, trademarks) is owned by Night Horse or its licensors and protected by law. We grant you a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial purposes. You may not copy, modify, distribute, reverse engineer, or create derivative works from our content without prior written permission.

7) Acceptable Use

• No illegal, infringing, harmful, or deceptive activity.
• No scraping, automated access, or interference with the site.
• No attempts to bypass security, test vulnerabilities, or misuse our systems.

8) Third-Party Services & Links

We may link to or integrate third-party tools (e.g., payment, analytics, Meta advertising). We do not control their practices. Your use of third-party services is subject to their terms and privacy policies.

9) Electronic Communications & SMS/Email

By contacting us or placing an order, you consent to receive transactional communications (order notifications, support, etc.) by email/SMS. Marketing messages are optional; you can opt-out via the link in any email/SMS or by contacting us. Message and data rates may apply.

10) Disclaimers & Limitation of Liability

• The site and Products are provided “as is” and “as available” without warranties of any kind except as expressly stated in writing.
• To the fullest extent permitted by law, Night Horse is not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill.
• Our aggregate liability for any claim is limited to the amount you paid to us for the Product.

11) Indemnification

You agree to defend, indemnify, and hold harmless Night Horse and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or misuse of the site or Products.

12) Governing Law, Disputes & Venue

These Terms are governed by the laws of Bangladesh without regard to conflict-of-law principles. You agree to the exclusive jurisdiction and venue of the courts located in Dhaka, Bangladesh for any dispute, unless another forum is required by law. You and Night Horse agree to first attempt informal resolution by contacting support@nighthorse.shop.

13) Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will post them here and update the “Last updated” date. Continued use of the site after changes means you accept the revised Terms.

14) Contact

Questions about these Terms? Contact us at support@nighthorse.shop or by mail at: Surjanagar, Shibchar Thana, Madaripur District - Dhaka, BD.